Utilities Online Bill Pay

IMPORTANT INFORMATION --- PLEASE READ!

POLICY CHANGES

As of November 1, 2014:

If your gas and/or water services are disconnected for non-payment, you MUST pay the ENTIRE bill PLUS the reconnect fee before services will be restored.

Request for after hour turns on will NOT be accepted after 8:00 pm.

If your services have been unlocked during working hours and you were not home for our technician to turn on your services, if you would like him to return when you are home after hours to turn on your meter and/or light your pilot lights, there is an additional fee. Please remember, if no one is home, we can ONLY UNLOCK the meters and you must turn on the meter(s) yourself.





West Baton Rouge Parish is pleased to provide a portal for online utility account viewing, management, and payments. Utility customers have options to create an account to view bill information such as current balance, next due date, current payments, payment history, usage and adjustments. Or customers can choose the Pay Bill Now option that will allows payments without registering. Credit and Debit card payments can be made by using Visa and MasterCard.

If you have not previously created an online account with us, please have a recent utility bill in front of you. Complete our online registration form with each item listed below.
  • Account Number (Between 9 & 10 Digits)
  • Customer Name (First & Last Name)
  • Contact Phone Number
  • Address
  • Current Email Address
  • User ID (minimum of 8 characters & must contain at least one letter and one number)
  • Password (minimum of 8 characters & must contain at least one uppercase letter, one lowercase letter and one number)
  • Security Question & Answer

If you want to use the Pay Now option, please have the items listed below.

  • Account Number (Between 9 & 10 Digits)
  • Customer ID
  • Contact Phone Number
  • Card Information, including card type, card holders name, card number, expiration date, card code and the card billing address.
  • Payment Amount

There will be a $2.75 convenience fee for all credit/debit card transactions.

 

 

Please note that online bill payments may take up to 4 days to post.

If your services have been disconnected, paying online will not have the services re-connected immediately.

Create a new online account today!

 

Already have an account?

Click Here to Log In to your Bill Pay Account

Pay Bill Now




   

 

© Copyright 2017, West Baton Rouge Parish Council. All rights reserved.