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Q: What will happen when I dial 911?
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A: Your call goes directly to the Public Safety Agency in your area.The 911 operator taking your call immediately sees on a computer screen: your phone number... the address from which you are calling...the nearest police location... the closet fire station...the ambulance service. The operator will verify this with you.Even if you do not say a word- because of trauma, injury, or physical danger- all this information is electronically available instantly to the operator receiving your call. At that moment, the dispatcher sends a unit while you are still on the line with the operator, so do not hang up .Communications Center personnel are especially trained to get fast, accurate, and complete information from callers, who are injured, distraught or in shock, from children, the elderly, the hearing impaired. The center also has TTY or teletypewriter capability for deaf citizens
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Q: What if i am unable to speak?
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A: When a call is received with no conversation, the nearest police unit will be dispatched and the nearby fire station will be put on alert. If the location is a good distance away, or if the printout screen shows an ill or disabled person in the residence, the ambulance and fire truck will proceed.
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Q: Can Enhanced 911 help everyone?
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A: Not only does the Enhanced 911 Emergency Phone System save time, but also it has other advantages.Even a lost child can call 911 for help within seconds... A seriously ill person can dial 911 and know help will be there shortly...Best of all, 911 is easy to remember and dial, even in the dark, even for mentally disabled, elderly or young citizens, even for persons in any state of trauma or injury.The number 911 is a nationwide emergency number. These examples are not suppositions- they're proven facts: 911 works.
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Q: What is selective routing?
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A: After a serious accident, a motorist from another city needs help. He doesn't know which agency to call, but by dialing 911, his call is automatically routed to the Public Safety Answering Point serving that area .Selective routing is particularly helpful in areas with multiple jurisdictions. No time is lost looking up numbers or transferring the call from one public safety agency to another searching for the correct one.
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Q: Why have Enhanced 911?
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A: The Enhanced 911 Emergency Calling Service is designed to make it easier for police; fire and ambulance help to reach you faster. Enhanced 9-1-1 includes the ability for 9-1-1 dispatchers to see what your location is in addition to your phone number making it quicker and easier to process your emergency call and get help on the way.
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Q: What are the non-emergency phone numbers?
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| A: WBR CENTRAL COMMUNCIATIONS 225-490-8599 24 Hour Non Emergency Number
West Baton Rouge Sheriff 225-343-9234 (8:30 am to 4:30 PM)
Fire Department 225-346-5676 (8:30 am to 4:30 PM)
Port Allen City Police 225--5525 (8:30 am to 4:30 PM)
Addis Police Department 225-687-2222 (8:30 am to 4:30 PM)
Brusly Police Department 225-749-2980 (8:30 am to 4:30 PM) E-911 Administration 346-1577 (8:30 am to 4:30 PM)
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Q: What information is needed for my address?
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A: In addition to maintaining a 911 system the office of 911 assigns addresses for areas of West Baton Rouge Parish outside the City Of Port Allen and Town Of Brusly.The following information is needed for assigning an address:
Name of Property Owner
Map or Survey of the Land where the address is to be assigned
Map,Parcel and/or Lot Number from the Assessor's Office
When you receive your address it is your official address,you will be given a printout of your address or it will be mailed to you. It is the address Police, Fire and EMS will use to find you in an Emergency!! This address is also your physical mailing address. This address is required to get telephone service,and all permits. It is also Parish and City Ordinance that 4 inch numbers be visible on the front of structure or on a mailbox in front of the address.
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Q: When not to use 911?
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A: Do not tie up a 911 line for general information, such as; time of day, location of street, addresses, other Public Safety Agencies; follow up information about a previous emergency. If you dial 911 by mistake tell the operator it was an accident.
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Q: What are the operation hours
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A: 9am - 5pm
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Q: Q: How much is a natural gas deposit?
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A: A: $125.00 for Residential services
$200.00 for Commercial services
Homeowners providing proof of ownership are exempt from deposits.
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Q: Q: How much is a water deposit?
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A: A: $25.00 for Residential services
$50.00 for Commercial services. Homeowners providing proof of ownership are exempt from deposits.
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Q: Q: How much is a new gas extension?
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A: A: $225.00 for a gas meter to be installed on the side of the home. This is for the first 75 feet, additional footage is .50 cents per foot for the next 200 feet, then .25 cents for remaining footage.
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Q: Q: How much is a new water connection?
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A: A: $150.00
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Q: When can my services be turned on?
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A: If a deposit is paid, or a homeowners agreement signed (not a gas extension or water connection) before 3:00 p.m., services will be turned on the same business day.
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Q: How much is the reconnect fee if my services are turned off for non-payment?
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A: $10.00 plus the previous balance of the bill.
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Q: If my garbage is not collected, who do I call?
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A: BFI @ 778-3800. Please be sure to ask person’s name you are speaking with and make sure to write it down along with the date and time you called BFI. If the problem is not solved, this information will be needed when you contact our office.
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Q: What are the responsibilities of the Community Development (Permit) Office?
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| A: The WBR Community Development Office (CDO) handles all aspects of:
- Obtaining a Building Permit
- Planning and Zoning tasks, including:
- review of subdivision plats
- rezoning requests
- Complaints (including grass cutting and junked vehicles)
- Condemnations
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Q: How do I obtain a building permit?
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A: You must first come to the CDO to fill out an application. At that time a staff member will go over the requirements of everything that will be needed to obtain the permit (a list of requirements is included on this web site).
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Q: Does a Mobile Home require a building permit?
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A: Yes, you must obtain a building permit for a mobile home by coming to the CDO to fill out an application and going over the requirements of everything that will be needed to obtain the permit (a list of requirements is included on this web site). The only exception is if you live in a MOBILE HOME PARK, which is EXEMPT from requiring building permits.
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Q: Can I complete my own permit application if I have hired a Contractor to build my home?
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A: No, it is required by the State Board of Contractors that the contractor must be the one to obtain the building permit.
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Q: How do I get electricity to my home or business?
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A: You get your electricity from Entergy or Pointe Coupee by obtaining a building permit and completing all requirements. Ultimately this will be after your final inspection has been approved and we have received your final sewer approval. The CDO staff will then fax the appropriate electric company, either Entergy or Pointe Coupee.
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Q: How do I get electricity to a building I am leasing for commercial use?
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A: In this case, you must fill out an application at the CDO for a Certificate of Occupancy. You will be required to contact your assigned inspector for items he or she will need to issue our office a Certificate of Compliance, including the final Fire Marshall approval and final sewer approval.
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Q: How do I subdivide my property?
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A: You must meet all of the minimum requirements of our Subdivision Ordinance. A licensed survey or engineer must prepare your plat (map) and submit it to the CDO office for review and approval.
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Q: What steps are needed to rezone my property?
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A: You must obtain a rezoning application from the CDO office and follow through with the requirements shown on the application. You will then be placed on the agenda for the next Planning & Zoning Commission meeting and after the legalities are met (advertisement, public hearing) a recommendation will be made by the Planning & Zoning Commission and forwarded to the Parish Council for final approval. The process can take anywhere from 60 – 90 days.
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Q: How do I file a formal complaint about tall grass, junk vehicles, structures that should be condemned, etc?
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A: You must come to the CDO in person to fill out a complaint form. At that point, staff will take the required steps of inspecting the complaint, sending correspondence to the property owner being inspected, etc. This is also a process that can take anywhere from 30 – 60 days.
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Q: Who is eligible to book a recreation facility?
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A: 1. Adult residents of West Baton Rouge Parish (18 years or older).
2. Bona Fide organizations domiciled in West Baton Rouge Parish.
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Q: How do I book a Community Center?
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A: Booking procedures are now done by a lottery type system. The dates and time of the Lottery for the Community Centers will be posted on the doors of the centers prior to the date of the lottery.
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Q: How far in advance can weddings can be booked?
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A: Weddings can be booked up to one year in advance of the date of the wedding with a $250.00 deposit and the $125.00 per day fee. A Separate Security Deposit is not required for Weddings. The $250 deposit serves as the security deposit for the event.
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Q: How much notice is required to cancel a booking?
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A: Cancellations must be made 30 days prior to a function in order to receive a refund of the booking fees
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Q: Is a Security Deposit is required?
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A: A $200.00 deposit is required to be paid 10 days prior to the date you have booked. If the deposit has not been received 10 days prior to your function, it will be cancelled. There are no exceptions. The deposit is refunable provided there are no damages to the facility being rented. A separate Security Deposit is not required for Weddings. The $250 deposit paid to book a Wedding serves as the security deposit for the event.
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Q: What are the fees for the use of Parish Recreation Facilities?
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A: Pavilion Fees:
$100.00 deposit for all pavilions;
$40.00 rental fee for Port Allen Pavilion only;
No rental fee on all other facilities’ pavilions;
Alexander, Erwinville, Myhand, and Rivault Ballfield Park Fees:
No charge for in-Parish leagues for games and tournaments;
In-Parish non-league $250.00/day for tournaments or $50.00/day per field;
Non-Parish/out of Parish $500.00/day for tournaments or $100.00/day per field
Lukeville Park Fees:
$50.00/day in-Parish;
$500.00/day non-Parish
Williams & Lee Park Fees:
$100.00/day in-Parish;
$500.00/day non-Parish
Community Center Fees:
Rental all facilities $125.00
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Q: Are there any special requirements for functions involving teenagers?
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A: Functions for person’s who are 13-18 years of age must have three chaperones over the age of 25 years old and a uniformed police officer. The Function must end at 12:00 midnight and everyone must out of the Facility by 12:30am.
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Q: What are the fees for tournaments?
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A: TOURNAMENTS HOSTED BY ORGANIZATIONS FROM OUTSIDE OF WEST BATON ROUGE PARISH WILL BE CHARGED $500.00 PER DAY FOR USE OF PARISH FACILITIES. TOURNAMENTS HOSTED BY IN PARISH ORGANIZATIONS THAT ARE NON LEAGUE TOURNAMENTS WILL BE CHARGED $250.00 PER DAY. THERE IS NO CHARGE FOR IN PARISH LEAGUE GAMES OR TOURNAMENTS.
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Q: What are the rules for the ball parks?
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A: Park hours are 10:00 AM- 10:00 PM, 7 days a week.
All games and practices MUST BE scheduled and have to be approved in advance by the Director of West Baton Rouge Recreation and Parks.
Any changes made in the schedule will have to be approved by the Director of West Baton Rouge Recreation and Parks and everyone involved must be notified in advance before any changes are made.
Rained out or cancelled games must be rescheduled 24 hours in advance of the game at the convenience of the Director. (Games should be preferably rescheduled on the team's next practice date to minimize inconvenience to any other teams.)
If a scheduled game cannot be played the Director should be notified in advance.
Batting cages are scheduled as part of the "Class A" field.
All spectators and players must be fully clothed.
No animals, (horses, dogs, etc.) are allowed in any parks.
First Aid Supplies are the responsibility of the organization, coach, or person who booked the facility.
VEHICLES ARE ALLOWED IN THE PARKING LOT AREA ONLY. Bicycles must be parked in the rack or near the fence area.
NO LITTERING IS ALLOWED, the park should be left as clean as it was found.
NO GLASS CONTAINERS are allowed in any park area.
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Q: What are the rules regarding Alcoholic Beverages?
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A: ALCOHOLIC BEVERAGES
• Are NOT allowed at school parks, (Alexander Park, Brusly High, Lobdell Park and Lukeville Park).
• Are NOT allowed on the ball field.
• Are NOT allowed during youth functions.
• Are not allowed at Rivault and William and Lee Park.
• Are allowed during adult functions except at School Parks. Local Law Enforcement Should consulted about the legality of consuming alcohol in the parks and community centers.
• The minimum drinking age at all parks when allowed is 21.
RESTRICTIONS ON THE SALE OF ALCOHOLIC BEVERAGES, INCLUDING BEER IN
THE PARKS WHERE ALLOWED:
• NO Beer Trophies
• A uniformed police officer MUST BE on the grounds at all times. It is the responsibility of the person and organization to hire a uniformed police officer, either through the Sheriff's Department or the city/town in which the park is located.
ALL OTHER RULES FALL UNDER LAW ENFORCEMENT GUIDELINES AND VIOLATORS ARE SUBJECT TO ARREST AND PROSECUTION.
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Q: How can I register to file and remit Parish sales or use tax?
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A: Individuals may register with the Parish Revenue Department in one of four ways:
In person, at 883 Seventh St., Port Allen, LA between 8:30 am and 4:30
pm
By mail, at P.O. Box 86, Port Allen, LA 70767, requesting
registration forms via letter
By fax request, at (225) 334-0543
On line at the La. Assn. of Tax Administrators web site (www.laota.org),
click on Parish Agencies, then West Baton Rouge
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Q: What is the sales tax rate in West Baton Rouge?
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A: Taxable sales of tangible personal property, leases and rentals of movable property and the sale of certain services are taxed at 5% of the sales or rental price parish-wide, except the sale of food, drugs and medical devices, which are taxed at 4% of the sales price.
Additionally, three entities located in an authorized industrial area are exempt from the 1/2 cent Fire Protection District tax, thereby paying 4.5% sales or use tax on their purchases in the parish. They are the Dow Chemical Company-Louisiana Division, Shintech Louisiana LLC, and DSM Copolymer.
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Q: Who do I call if I have questions concerning my parish sales tax or occupational license tax responsibility?
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A: The Parish Department of Revenue office is open from 8:30 a.m. to 4:30 p.m., Monday through Friday. Our staff is always willing to advise you on parish tax questions and can be reached by telephone at (225) 336-2408.
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Q: How do I register to vote?
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A: see us
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FAQs
